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Automation
How to choose the right process to automate
A practical method for finding repetitive work where automation can produce a measurable return.
31 July 20266 min readSecure AI editorial team
Find stable, repeated work
A strong candidate happens frequently, follows recognisable rules and has information available in a consistent form. Processes that change every week are usually poor first targets.
Score value and risk together
Estimate time saved, delay removed and quality improved. Then consider the effect of an incorrect result, the sensitivity of the data and whether a person can review exceptions.
- Frequency and volume.
- Current time and cost.
- Clarity of inputs and rules.
- Consequence of an error.
- Ease of human review.